Sales Agents

To navigate to the sales agent submodule, from the homepage of the ERP, on the side bar navigation locate the “CRM” module and click on it, you will see a list of drop down menus, select the “Records” sub menu in the dropdowm menus, you will have the records dashoard displayed with different sub modules, now select the sales agents menu. see image below

sales agents Navigation
Fig 1.0 sales agent Navigation

sales agent view

In the sales agent view you have a centralized list of all sales agent with a summarized information view. You also have a list of commands (highlighted in the image below) above the sales agent list that you can use to perform various actions on a particular sales agent or group of sales agent by selecting the checkbox on the left hand side of the sales agent’s ID.

sales agent view
Fig 1.1 sales agent view

You can quickly search for a sales agent with thier names, ID or sales agent number using the search bar and you can also narrow down the specifity of your search using the filter button (funnel icon) on the right side of the search bar. You can search for a sales agent and filter your search by the sales agent’s company, group, status, etc as shown in the image below.

Search and filter menu
Fig 1.1.1 Search and filter menu

Finally to execute your search, press the enter key or the refresh icon on the right side of the filter button. see image above (Fig 1.1.1).

View sales agent Information

Also, to view the total information of a sales agent, you click on the ID of the sales agent.

sales agent ID
Fig 1.2 sales agent ID

sales agent's Information view
Fig 1.3 sales agent's Information view

In the image above you will notice the commands above which was highlighted, you can either choose to edit the sales agent details, activate the sales agent (if deactivated) or whatever the case may be.

The second highlighted area below displays different tabs of information for the sales agent, currently it's on the adress tab (showing address info of sales agent), you can click on other tabs to view their information.

More commands

You will notice the three dots (…) after the activate command, you can click on it to access more command options as shown below.

image showing more command options
Fig 1.4 image showing more command options

Onboarding a new sales agent

To onboard a new sales agent, follow the steps below:

  • Navigate to the sales agent section under the records sub-module of CRM module: see how to navigate in the section above.

  • In the sales agent section you will see the list of existing sales agent and a button named “new” at the top left corner where you have a list of commands. click on the “new” button.

image showing new button
Fig 2.0 image showing new button

Enter sales agent details

  • After clicking the new button you will see the sales agent onboarding form, note: make sure you fill in the form fields and every necessary details else the form will fail to save.
image showing sales agent onboarding form
Fig 2.1 image showing sales agent onboarding form

Agent Number

In the image above you will notice the “Agent no” field is greyed out, this field is also known as the “sales agent number”, it will be automatically generated once the sales agent information is saved. And on the right you have the “sales agent code” which is basically where you define an abbreviation for the sales agent name

Add Sales Agent’s Adress

In the image below, still on the same page of the sales agent onboarding form, at the bottom you have a table of sections to fill in the address, contact details, Documentation, First RelMgr (Relationship manager) and profile information of the sales agent that is being onboarded. note: The necessary details in these fields must be filled.

image showing address tab
Fig 2.2 image showing address tab

Add Sales Agent’s Contact details:

sales agent contact details form
Fig 2.3 image showing contact details form tab