Cash Swap

The Customer Cash swap section generally refers to a process where cash transactions or balances are adjusted, exchanged, or reallocated between customers.

Navigating through the Cash swap submodule#

Navigating to the cash swap section#

To navigate to the cash swap submodule, from the homepage of the ERP, on the side bar navigation locate the “CRM” module and click on it, you will see a list of drop down menus, select the “Transactions” sub menu in the dropdowm menus, you will have the transactions dashboard displayed with different sub modules, now select the “Cash swap” menu. see image below

Cash swap view#

When Cash swap is clicked on, you will be directed to the the page below, in the image below you have a centralized list of all cash swaps with the Voucher No, customer, channel etc. You also have a list of commands (highlighted in the image below) above the cash swaps list that you can use to perform various actions on a particular transfer by selecting the radio button on the left hand side

Filter and Search#

You can filter the transfers using the filter button (funnel icon) on the right side of the search bar. You can search for a cash swap using the voucher no or customer, you can filter your search by the date or status etc as shown in the image below.

Creating a Cash Swap#

To create cash swap, follow the steps below:

Navigate to Cash Swap section#

• Navigate to the cash swap section under the transaction sub-module of CRM module: see how to navigate in the section above.
• In the customers section you will see the list of existing cash swap if there are exsisting transfers and a button named “new” at the top left corner where you have a list of commands. click on the “new” button.

Enter cash swap details#

• After clicking the new button you will see the cash swap creation form, note: make sure you fill in the form fields and every necessary details as shown in the image below, else the form will fail to save.

In the image below there is an description&confirmation and documentation section.

Filling the Description&Confirmation section, you click on New button and fill the required fields.

Filling the Documentation section.