Payments

Creating and Processing Payments

Creating and processing PartnerPayments (and PartnerReceipts) is an activity that can be initiated from CRM > Transactions > Payments as shown in Fig 1a or Finance > PartnerTransactions > Payments as shown in Fig 1b.

Payment navigation through CRM Module
Fig 1a: Accessing Partner payment through CRM->Transactions->Payments.

Payment navigation through Finance Module
Fig 1b: Accessing Partner Payment through Finance->PartnerTransactions->Payments.

Fig 2a, 2b, 2c and 2d below shows the view and button to create a new transaction and also the transaction form to be filled respectively as shown below. Also take note of Fig 2b, 2c and 2d as you will notice numbers 1, 2 and 3 on the image indicating some tabs below on form which is also part of the total form fields.

Create new payment
Fig 2a: Clicking on the +New button to create a new payment.

Create new payment form
Fig 2b: Showing form to create new payment.

Create new payment form
Fig 2c:

Create new payment form
Fig 2d:

Note that under the hood, the application behaves the same way. So, transactions entered by a staff of the Finance Unit will not trigger a workflow. You will notice that the saved transaction in Fig 2d marked the field Is Fin Entry as true. Also, the details relating to Bank & Charges were not filled in, but defaults were selected that can be overridden at the point of posting (as with the Desktop App).

Adding a document

A new feature on the ability to add documentation to transactions after they had been served and sent for approval or even posted is now available across all transaction types that support documents (without needing to edit the document). Fig 2d below shows the addition of validating documents e.g. Letter, Signed Mandate, or Email.

Image showing button to add document
Fig 3a: Showing button to add documents to a transaction.

For a reviewer to check any of the attached documents, click the document ID to download and view the attachment as shown in Fig 3b below: (we will add the ability to view documents in place in a later version of the app).

Image showing ID of uploaded document
Fig 3b: Showing ID of uploaded document.

From the picture above in Fig 3b, once the document id is clicked,, the document is automatically downloaded to your computer for you to view.

Workflow

On creating a payment successfully, it assumes the state “Validating”, at this point the workflow is triggered, certain steps are automatically validated by the system while some are manually validated by a staff who has the necessary rights and role to make the necessary validations or approvals.

image showing state for validation
Fig 4.0: Showing state for Validation .

Viewing current workflow

The current workflow can be accessed under the current workflow status tab as show below in Fig 4.1. The current workflow status shows you the next step that requires validation or approval from a staff with the required rights and assigned role. In Fig 4.1 below, it shows the next step of validation which is “Manual KYC Check” and the required staff unit and role that can carry out the approval which is “BRD - Brokerage and Dealing” as highlighted by the arrows in Fig 4.1 below:

image showing current workflow tab
Fig 4.1: Showing current workflow status tab.

Workfow history

The workflow history can be accessed under the workflow history tab as show below in Fig 4.2. The workflow history shows you the series of steps that has been validated or failed validation and also the current step to be validated as highlighted in Fig 4.2 below:

image showing workflow history
Fig 4.2: Showing workflow history.

Also the workflow history in Fig 4.2 above, it shows you the assignee type, as show in Fig 4.2 above, Assignee type is Asignee types having a value of Machine indicates the steps in the workflow that is executed automatically by the system.

Approval

A staff from the required unit can appove by clicking on the approve button as shown below in Fig 4.3 below:

image showing approve button
Fig 4.3: Showing approve button.

image showing approval notes input
Fig 4.4: Showing text field to add approval notes.

Note: In situations where the staff from the assigned unit to perform the approval is absent, another staff with the required Assignee role can carry out the approval process as shown if Fig 4.5 below:

image showing assignee role
Fig 4.5: Showing Assignee role.

Note: Operations that are being assigned to the Finance Unit (FIN) can only be carried out by a staff from the finance unit. To post PartnerPayments, PartnerReceipts, and PartnerTransfers, they must be accessed from the Finance module. If you take a critical look at the screenshots, the POST and UNFINALIZE buttons are not present. as shown in Fig 4.6 below:

Image showing assigned unit required for approval
Fig 4.6: Showing Assigned unit of staff to perform Finance operation.

Rejecting a payment

Rejection can be done simply by clicking on the Reject button as show below in Fig 4.7

image showing reject button
Fig 4.7: Showing reject button.

Upon rejection, an option for adding notes is provided for you to fill out reasons for rejecting a step in the workflow.

Adding Notes

Adding Notes can be done simply by clicking on the Add notes button as show below in Fig 4.7

image showing button to add notes
Fig 4.7: Showing Add notes button.

Posting a payment

After the final approval has been done by the staff from the Finance unit, the payment process will be in a closed state and now is ready for posting, as shown in Fig 4.8 below:

image showing payment in closed state
Fig 4.8: Showing payment in closed state.

Remember the posting action can only be carried out by a staff from the Finance unit.

On clicking the post button, a form pops up for the staff to fill the posting parameters as shown in Fig 4.9 below

image showing form for posting
Fig 4.9: Showing form that displays necessary parameters to be filled for posting.

once payment is posted successfully, it can be viewed under payments in CRM module (CRM/Transactions/Payments) or partner payments in Finance Module (Finance/Partner Transactions/Partner Payments) and you are provided the ability to filter search for the payment see image below:

image showing filter button anfd options
Fig 5.0: Showing filter button and filter options.

image showing list of payments
Fig 5.1: Showing list of payments.